Careers

Full-time | Hackescher Markt, Berlin | Reports to the Store Manager Build the next chapter of Mockberg with us. Mockberg is a Swedish jewellery and accessories brand defined by a clean Scandinavian aesthetic. With our first stand-alone store and our first store outside Sweden - we are creating an important new touchpoint for our customers across the DACH region. We are looking for a customer-focused Sales Assistant who will make every customer interaction memorable - in store and online. As the face of Mockberg in Berlin, you bring our clean Scandinavian design to life, build genuine relationships with our customers and support the successful launch of our first store outside Sweden. You will work closely with the Store Manager and contribute directly to the store's sales, service standards and day-to-day operations. Your Role You will be a key part of our new store team, delivering an outstanding customer experience both in store and for online orders fulfilled from Berlin. Working closely with the Store Manager, you help bring the Mockberg brand to life locally and support the store's launch and growth from day one. Your Responsibilities Customer Experience & Sales Customer Care: You create memorable experiences for our customers - whether in store, by phone or online - and are a genuine, approachable point of contact. Product Expertise: You confidently present our jewellery and accessories and answer product questions with strong knowledge of our collections. Clienteling: You build authentic, personal relationships with our customers and help grow a strong Mockberg community across all touchpoints. Sales Contribution: You actively contribute to sales targets and KPIs together with your team, not just for it. Store & Order Operations Order Fulfilment: You support the processing of online orders fulfilled from the store, working with our webshop and logistics systems from picking to shipping. Visual Merchandising: You help maintain our visual merchandising standards and ensure smooth day-to-day store operations. Returns & Feedback: You manage customer inquiries, returns and reviews with empathy and a solution-oriented mindset. Team & Continuous Improvement Team Collaboration: You work closely with the Store Manager and your colleagues to create an inspiring, high-performing store environment. Positive Energy: You bring positive energy to every customer interaction and act as a direct voice for our customers within the team. Process Improvement: You question existing processes and bring fresh ideas to continuously improve our customer experience. Market Awareness: You stay informed about new launches, collections and what's happening in Berlin's fashion and creative scene. What You Bring Why Mockberg? Sound Like You? We look forward to receiving your application, including your CV, potential start date and salary expectations. Mockberg welcomes applicants regardless of gender, age, ethnicity, religion, disability, sexual orientation or identity. What matters to us is your experience, potential and commitment.

Full-time | Hackescher Markt, Berlin | Reports to the Store Manager Build the next chapter of Mockberg with us. Mockberg is a Swedish jewellery and accessories brand defined by a clean Scandinavian aesthetic. With our first stand-alone store and our first store outside Sweden - we are creating an important new touchpoint for our customers across the DACH region. We are looking for a customer-focused Sales Assistant who will make every customer interaction memorable - in store and online. As the face of Mockberg in Berlin, you bring our clean Scandinavian design to life, build genuine relationships with our customers and support the successful launch of our first store outside Sweden. You will work closely with the Store Manager and contribute directly to the store's sales, service standards and day-to-day operations. Your Role You will be a key part of our new store team, delivering an outstanding customer experience both in store and for online orders fulfilled from Berlin. Working closely with the Store Manager, you help bring the Mockberg brand to life locally and support the store's launch and growth from day one. Your Responsibilities Customer Experience & Sales Customer Care: You create memorable experiences for our customers - whether in store, by phone or online - and are a genuine, approachable point of contact. Product Expertise: You confidently present our jewellery and accessories and answer product questions with strong knowledge of our collections. Clienteling: You build authentic, personal relationships with our customers and help grow a strong Mockberg community across all touchpoints. Sales Contribution: You actively contribute to sales targets and KPIs together with your team, not just for it. Store & Order Operations Order Fulfilment: You support the processing of online orders fulfilled from the store, working with our webshop and logistics systems from picking to shipping. Visual Merchandising: You help maintain our visual merchandising standards and ensure smooth day-to-day store operations. Returns & Feedback: You manage customer inquiries, returns and reviews with empathy and a solution-oriented mindset. Team & Continuous Improvement Team Collaboration: You work closely with the Store Manager and your colleagues to create an inspiring, high-performing store environment. Positive Energy: You bring positive energy to every customer interaction and act as a direct voice for our customers within the team. Process Improvement: You question existing processes and bring fresh ideas to continuously improve our customer experience. Market Awareness: You stay informed about new launches, collections and what's happening in Berlin's fashion and creative scene. What You Bring Why Mockberg? Sound Like You? We look forward to receiving your application, including your CV, potential start date and salary expectations. Mockberg welcomes applicants regardless of gender, age, ethnicity, religion, disability, sexual orientation or identity. What matters to us is your experience, potential and commitment.

Älskar du försäljning, starka varumärken och ett arbete där ingen vecka är den andra lik? Mockberg söker en resande Field Sales Representative med ansvar för våra återförsäljare i Sverige. Du blir vårt ansikte utåt och ansvarar för att utveckla försäljningen, bygga långsiktiga kundrelationer samt säkerställa rätt sortiment, lagernivå och exponering i butik. Du säljer in nya kollektioner, driver refillordrar, utbildar butikspersonal och skapar inspirerande butiksmiljöer som stärker både försäljningen och varumärket. Mockberg grundades av Elvira Eriksson och skapar tidlösa klockor och smycken för kvinnor med skandinavisk design. Hos oss får du stort ansvar, frihet och möjlighet att påverka. Om rollen Tjänsten utgår från vårt kontor på Strandvägen 7A i Stockholm. Du reser regelbundet runt i Sverige och planerar själv dina kundbesök. Rollen innebär ansvar för försäljning, refill, kundutveckling och nykundsbearbetning. Ansvarsområden Vi söker dig som Vi erbjuder Låter det som du? Skicka in ditt CV och berätta kort varför du passar för rollen – vi ser fram emot att höra från dig!